Privacy Policy

At Your Clouds Software Limited, we value your privacy and are commited to protecting your personal information and also providing the best possible experience while using our software/apps. Please read this policy carefully to understand our practices in relation to your privacy. 

This privacy policy applies between you, the user of our applications, and Your Clouds Software Limited, the owner and provider of this software/apps. 

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

2. In this privacy policy, unless the context requires a different interpretation:

1. The singular includes the plural and vice versa
2. References to sub-clauses, clauses, schedules, or appendicies are sub-clauses, clauses, schedules, or appendices of this privacy policy
3. A reference to a person includes firms, companies, government entities, trusts and partnerships
4. ‘including’ is understood to mean ‘including without limitations’
5. Reference to any any statutory provision includes any modification or ammendment of it
6. The headings and sub-headings do not form part of this privacy policy

Scope of this privacy policy

3. This privacy policy only applies to the actions of Your Clouds Software Limited and Users with respect to this application. 

4. For purposes of the applicable data protection laws, Your Clouds Software Limited is the ‘data controller’. This means that Your Clouds Software Limited determines the purpose for which, and the manner in which, your data is processed.  

Data Collected

5. While accessing our application, we may collect and store information for analytical purposes. This may include information such as your username, in-app preferences, device information and information relating to how you interact and use the app. 

This is completed in accordance with this privacy policy. 

How we collect data

6. We collect data in the following way/s:

1. Data is collected automotically through the application.
2. Data is provided by the end user of the product  

Our use of data

7. Any or all use of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our application. Specifically, data may be used by us for the following reasons:

1. Internal record keeping
2. Analytical data used to improve the user experience of the application.

In each case, in accordance with this privacy policy

Who we share data with

8. We may share data with the following groups of people for the following reasons:

1. Our employees, agents and/or professional advisors – to provide users with important updates and developments in relation to the application.
2. Your Clouds Software Limited may opt to utilise a third-party analytical platform provider to monitor and feedback on the experiences of users.

In each case, in accordance with this privacy policy.

Cookies

9. Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website or use an app. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device and do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

Cookies are stored for differing amounts of time, depending on type:

• Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
• Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
• The different types of cookies used within our website are:
• Strictly necessary cookies - These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.
• Performance cookies - These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
• Functionality cookies - These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
• Analytics cookies - We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Manage your cookie preferences

Keeping data secure

11. We will use technical and organisational measures to safeguard your data; for example, by keeping your data stored on a secure server. 

12. If you want detailed information from ‘Get Safe Online’ on how to protect your information and your computers/devices against fraud, identity theft, viruses and other online problems, please visit www.getsafeonline.org. 

Data retention

13. Unless a longer retention period is required or permitted by law, we will only hold your data on our system for the period necessary to fulfil the purposes outlined in this privacy policy.

14. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.  

Your rights

15. You have the following rights in relation to data:

1. Right to access – the right to request (1) copies of information we hold about you at any time, or (2) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. Where we refuse, we will tell you the reason why.
2. Right to correct – the right to have your data rectified if inaccurate or incomplete
3. Right to erase – the right to request that we delete or remove your data from our system/s
4. To make enquiries, exercise any of your rights, or withdraw your consent to the processing of your data, please contact us via info@yourclouds.co.uk
5. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioners Office (ICO).

Changes of business ownership and control

16. Your Clouds Software Limited may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Your Clouds Software Limited. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for purposes which it was initially supplied to us.

17. We may also disclose data to a prospective purchaser of our business or any part of it. 

General

18. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 

19. If any court or competent authority finds that any provision of this policy (or part of it) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted and the validity and enforceability of the other provisions of this privacy policy will not be affected. 

20. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 

21. This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of English and Welsh courts. 

Changes to this Privacy Policy

22. Your Clouds Software Limited reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. We will notify users of any changes via our website or other appropriate means. By continuing to access the application upon any changes being made, you agree to the revised Privacy Policy.